Our Commitment
For more information about responsible gaming and the methods we use to assist responsible gaming, please visit our Responsible Gaming section. All pages of our website are accessible through the top tab at the top left corner of the site. Please note that some content and promotions may not be available to certain players as defined by our site terms and conditions. It is an offence to invite someone to gamble, if that person is under 18, under the Gaming Act 2005. In line with CAP and ASA guidelines, we assume that all players on the site are 18 years or older.
Glamourising gambling, suggesting that gambling can get you rich or targeting our material to sensitive individuals or to minors. All casino recommendations are for licensed casino operators.
Warning Signs of Problem Gambling
Problem gambling can develop over time. The key is to identify any red flags as early as possible. Take a minute to consider the following and be as honest with yourself as possible.
If any of the previous statements sound like you, please contact one of the free helplines above. You do not have to be in a crisis to ask for help. Early intervention is always better.
Safer Gambling Tools
All licensed online casinos are mandated to provide safer gambling tools and features by gambling regulators across Europe. These tools are designed to be proactive as they are meant to catch problems before the gambler loses control. We always recommend that players are offered the opportunity to use the safer gambling features before starting to gamble.
Place a daily, weekly or monthly limit on the amount of money you deposit. These limits can be changed after a 24 to 72 hour cooling off period.
Set the time limits for each individual playing session for any games offered at the casino. The elapsed time and approaching time limits must be displayed.
The maximum loss that can be incurred within a designated time frame. Once this limit is reached, the player is restricted from placing any additional wagers until the predefined period concludes.
There are different Cooling-Off Periods that can range from 24 hours, 7 days or 30 days. During the period, your account access will be suspended but will be activated once the period has elapsed.
Self-Exclusion Schemes
Self-exclusion is a process where you exclude yourself from any access to your gambling account for a minimum period. It is different to a cooling-off period as a self-exclusion is much harder to reverse and it can cover access to all gambling sites for multiple operators.
| Country / Scheme | Coverage | Minimum Period | Link |
|---|---|---|---|
| 🇬🇧 GAMSTOP (UK) | All UKGC-licensed online operators | 6 months | gamstop.co.uk |
| 🇩🇪 OASIS (Germany) | All BZgA-licensed operators in Germany | 1 year | bzga.de |
| 🇳🇱 CRUKS (Netherlands) | All KSA-licensed online and land-based operators | 6 months | kansspelautoriteit.nl |
| 🇸🇪 Spelpaus (Sweden) | All Spelinspektionen-licensed operators | 1 month | spelpaus.se |
| 🇺🇸 National Self-Exclusion (USA) | State-by-state — varies by jurisdiction | 1 year (varies) | ncpgambling.org |
| 🇨🇦 GameSense (Canada) | Provincial operators — varies by province | Varies | gamesensesupport.com |
| 🇦🇺 BetStop (Australia) | All ACMA-licensed online wagering operators | 3 months | betstop.com.au |
Free Helplines & Support Organisations
The following are free, confidential services provided for individuals who do or don't have a gambling problem. These services can be called upon behalf of a loved one.
Blocking Software
A filter that blocks access to online gambling websites on all devices. You can use additional tools at the casino level to secure your online gaming activity. In case of impulsive behavior, such a filter can also provide an extra layer of protection.
- Gamban — blocks thousands of gambling sites across all your devices. Compatible with: iOS, Android, Windows & Mac. Subscription charges apply.
- BetBlocker — free browser extension that blocks gambling sites. No account required.
- Net Nanny — a program that blocks sites in various categories, including gambling. A good tool to help parents manage access to objectionable content on a computer. It is designed to help parents keep their children safe on the computer by restricting access to objectionable material.